Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, purchase courses, or contact us. This includes:

• Name and email address
• Payment information (processed securely by our payment provider)
• Course progress and learning data
• Communications you send to us

We also automatically collect certain technical information when you use our website, including IP address, browser type, device information, and how you interact with our site.

2. How We Use Your Information

We use collected information to:

• Provide and improve our courses and services
• Process your purchases and manage your account
• Send you course-related updates and communications
• Respond to your inquiries and provide customer support
• Understand how users interact with our platform to improve the experience
• Comply with legal obligations and protect our rights

3. Google Ads and Data Usage

We may use Google Ads to promote our services. When you interact with our ads or website, Google may collect and process data about your activity. This data helps us understand how people find our courses and improve our advertising effectiveness.

Google's data collection and use are subject to Google's own privacy policies. We do not control how Google processes this data. For information about Google's privacy practices and opt-out options, visit Google's Privacy Policy and Ads Settings.

We use this advertising data solely for marketing analysis and improvement. We do not combine Google Ads data with your personal account information in ways that would identify you personally to third parties.

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We share information only in these limited circumstances:

• With service providers who help us operate our platform (payment processors, hosting providers, email services)
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our users
• With your consent or at your direction

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze site usage. See our Cookie Policy for detailed information about our cookie practices and your choices.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have certain rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data (subject to certain limitations)
• Object to or restrict certain processing of your information
• Withdraw consent for data processing where we rely on consent

To exercise these rights, contact us at [email protected].

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Course progress data is retained for the lifetime of your account unless you request deletion.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or through a prominent notice on our website.

12. Contact Us

For questions about this privacy policy or our privacy practices:

• Email: [email protected]
• Phone: +34 757 286 115
• Address: Aduana Kalea, 40, 20303 Irun, Gipuzkoa, Spain